Managing community posts
You can edit, move, or delete community posts, as well as edit or delete comments on community posts. You can also take a number of...
Allowing agents to edit and delete posts
All signed-in users can add posts to community topics. Only Guide managers, and users with moderator rights, can edit and delete posts by default.
Customizing status icons for posts
The community features are wonderful, especially the post actions. However, what happens when the default actions aren’t exactly what you are looking for? Currently there...
Viewing community moderator activity
Guide managers can see all community activity in moderation activities.
Analyzing community activity
You can monitor activity data for your community using in the Reporting dashboard in Support. Statistics include the number of posts created, how many users...